Last Updated: October 5, 2022
- The Service
- Personal Information Collected Through the Service
- How We Use Personal Information
- How We Share Personal Information
- Your Choices
- Security and Retention
- Mobile Application
- California Privacy
- Changes to this Policy
- Contact Us
easyTithe Pro provides access to the Service through Ministry Brands’s platforms. The personal information we may obtain through the Service is done so at the direction of our Clients and as such we have no direct relationship with Client Customers (defined below). The Service includes the following platforms:
Donation. This platform facilitates online giving and donations to Clients, who may use the Service to collect, track, and manage donations. Client Customers may also use the platform to make donations and track giving history.
People. This platform allows Clients to manage training, people and groups, communication, attendance, scheduling, event planning, and background checks.
App Builder. This platform provides customizable mobile application services that Clients can use to integrate media and communications.
PERSONAL INFORMATION COLLECTED THROUGH THE SERVICE
We and our service providers may collect personal information from individuals who (1) visit our websites or use the Service (“User(s)”); (2) access the Service on behalf of our Clients (“Client Representative(s)”); or (3) donate to, interact with, or transact with our Clients using the Service (collectively, “Client Customer(s)”).
Personal information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
The Service is not directed to minors, including children under the age of 16, and we do not knowingly collect personal information from children through the Service.
Personal Information About Client Customers
Identification and Contact Information. Client Customers may submit contact details, such as first and last name, email address, postal address, and telephone number.
Registration and Profile Information. When registering an account, a Client Customer provides identification and contact details, account log-in credentials, and other profile information.
Transaction Data. When a Client Customer makes a donation to, gets a refund from, or otherwise transacts with one of our Clients we may collect the following personal information related to that interaction: identification, contact, and registration information; payment method information (such as credit or debit card number, ACH, or bank account information); payment site and location; purchase date and amount; and additional information about the donation. Note that information typed into a checkout form may be collected, even if the form is not submitted and/or payment is not processed.
Personal Information About Client Representatives
Identification and Contact Information. Client Representatives may submit contact details, such as first and last name, email address, postal address, and telephone number.
Registration and Profile Information. When a Client Representative creates an account to use the Service on behalf of a Client, we collect the Client Representative’s identification and contact details, as well as account log-in credentials.
Information Collected By Other Parties
We may use certain third-party web analytics services, including Hotjar, Facebook, and others, to help us understand and analyze how Users interact with the Service and to serve ads on our behalf across the Internet. We may also share information with Microsoft through the use of the Microsoft Clarity cookie; for more information regarding Microsoft’s data practices, their privacy notice is available at https://privacy.microsoft.com/en-us/privacystatement.
We may engage vendors to provide certain interactive features on our Service. Your use of these interactive features is voluntary, and we may retain the information that you submit through the features. For example, we may offer an interactive chat feature on the Service to answer questions and for other customer service purposes. When you participate in the interactive chat, either with a virtual or live agent, the contents of the chat may be captured and kept as a transcript. By using these features, you understand that our vendors may process the information obtained through the feature to provide the service on our behalf.
HOW WE USE PERSONAL INFORMATION
Generally, we use the personal information we collect through the Service to provide, secure, and improve the Service, including by monitoring and analyzing website usage and trends; delivering promotional content; complying with applicable, regulations, or legal process; and preventing, identifying, and stopping suspected or actual fraudulent or illegal activity, or any activity that violates our policies.
How We Use Client Customer Personal Information
Payments. We use Client Customer personal information to provide our payments-related services, including to process online payment transactions, charge our Clients fees, and calculate Client revenue. We also may use personal information to improve the Service. For payment transactions, Client Customer personal information is shared with service providers that process credit card or ACH payments. For example, if a Client Customer makes a donation by credit card, that personal information will be shared with our payment processor, the applicable credit card organization, and the acquiring bank.
Fraud Detection Services. We also may use Client Customer personal information to detect and prevent fraud against us and our Clients, including to detect unauthorized log-ins.
How We Use Client Representative Personal Information
We generally use Client Representative personal information to provide the Service to our Clients.
Communications. We may use Client Representative contact details to provide information about the Service and our affiliates’ services, invite Client Representatives to participate in our events or surveys, or otherwise communicate with Client Representatives. As permitted by applicable law, we may use Client Representative personal information to advertise and market our products and services to our Clients.
HOW WE SHARE PERSONAL INFORMATION
We may share personal information we obtain through the Service with our subsidiaries, affiliates, and business partners, subject to applicable law and in accordance with contractual restrictions, as appropriate.
Our Clients. We share Client Customer personal information with our Clients when Client Customers donate or otherwise transact using the Service, and with third parties as authorized by our Clients, in accordance with the Client’s privacy policies and practices. We also share Client Representative personal information with Clients and as directed by Clients.
Service Providers. We may use service providers to help us provide, analyze, and improve the Service and to communicate, market, and advertise regarding the Service. We authorize such service providers to use or disclose the personal information that we make available to them to perform services on our behalf and to comply with applicable legal requirements. We require such service providers to contractually commit to protect the security and confidentiality of personal information that they process on our behalf.
Compliance and Harm Prevention. We share personal information as we believe necessary to: (i) comply with applicable law; (ii) comply with rules imposed by the payment card organizations in connection with the use of Client Customer’s credit card; (iii) enforce our contractual rights; (iv) secure or protect the Service, and to protect Client Customers, our Clients, and us against other malicious or fraudulent activity and security incidents; and (v) respond to valid legal process requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities.
We provide choices related to your personal information, subject to applicable laws and requirements in your jurisdiction. If you register an account, you may amend your personal information associated with the account through the account settings. You may opt out of receiving marketing communications through the opt out mechanism provided in the communications that you receive from us. Please note that if you opt out of receiving marketing emails, we may still send you transactional emails.
California residents can learn more about their rights and choices under California law in the California Privacy section below.
SECURITY AND RETENTION
We make reasonable efforts to provide a level of security appropriate to the risk associated with the processing of personal information. We maintain organizational, technical, and administrative measures designed to protect personal information against unauthorized or illegal access, destruction, use, loss, modification, or disclosure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately here.
We retain personal information as long as necessary to fulfill the purpose for which it was collected, subject to applicable law. We retain personal information to support fraud monitoring, detection, and prevention activities; comply with our tax, accounting, and financial reporting obligations; and comply with our legal and regulatory obligations. Our obligations may continue after we stop providing the Service directly to our Clients, Client Customers, or Client Representatives.
Client Representatives and Client Customers may choose to engage with the Service through the mobile application (“App”). Information collected through various aspects of the Service may be synchronized from time to time, such as between the App and website platform, but we do not guarantee accurate or full synchronization.
Depending on your device or App permission settings, the App may collect the following information from your device:
- Identification information (the App may find accounts on the device, device ID);
- Calendar (the App may access and modify the contents of your device’s calendar);
- Camera (the App may take pictures and record videos);
- Contacts (the App may read your contacts);
- Location (the App may access precise and approximate location);
- Stored information and files (the App may modify, delete, or read contents of shared storage);
- Photos (the App may access stored pictures); and
- Other information (for example, the App may pair and access Bluetooth devices, view Wi-Fi and network connections, receive data from internet, change audio settings).
If you limit App permissions, this may impact App functionality.
You may enable or disable certain permissions features (for example, allowing the App to take pictures and record videos) by adjusting the permissions on your device.
Advertising App Tracking
Your device settings may allow you to opt out of certain interest-based advertising through the device’s “Limit Ad Tracking” or equivalent feature. Refer to your device for more information about this feature. For example, generally, iOS users can access Settings > Privacy > Advertising > Reset Advertising Identifier and Android users can access Google settings > Ads > Reset advertising ID.
Uninstalling the App
If you no longer want to provide us information through the App, you may uninstall the App from your device.
This section applies to California residents who are “Consumers” under California privacy law. A Consumer under California privacy law is a natural person who is a California resident.
We collect personal information directly from you, your device or browser, our service providers, and our corporate affiliates. We use and share personal information for the following business purposes:
- To provide the Service;
- To advertise and offer new products and services;
- To improve our products and services;
- For quality assurance;
- For research development;
- For prevention of fraud and illegal activity; and
- For marketing purposes.
- Identifiers (for example, name, phone number, email address, IP address);
- Personal records (for example, employment information, attendance, financial account and payment card information);
- Consumer characteristics (for example, age, gender, family status);
- Internet usage information (for example, information regarding your interaction with our online services); and
- Inferences from personal information collected (for example, your preferences, your likelihood of interest in certain of the Services).
California Consumer Rights
California Consumers have certain rights regarding their personal information, including the rights to know, request deletion, and opt out of sale. We will not discriminate against individuals who exercise their California privacy rights. If you are a California Consumer and would like to make a California rights request, you can write to us here.
To fulfill your request, we may require you to provide sufficient information to reasonably verify you are the Consumer about whom we collected personal information. Depending on the type of request, this verification process may include providing at least two (2) unique data points.
California privacy rights may be exercised via an authorized agent, subject to certain requirements. Authorized agent requests must include a copy of the agency agreement between the authorized agent and the Consumer. We will ask the Consumer to independently confirm the agency relationship.
The Right to Know
Categories: You have the right to send us a request for the following information for the period twelve months prior to the request date:
- The categories of personal information we have collected about you;
- The categories of sources from which we collected your personal information;
- The business or commercial purposes for our collecting or selling your personal information;
- The categories of third parties to whom we have shared your personal information; and
- A list of the categories of personal information disclosed for a business purpose or that no disclosure occurred.
This right is limited to two requests in a twelve-month period and subject to statutory exemptions.
Specific Pieces: You have the right to make or obtain a portable copy of your personal information that we have collected and maintained in the period twelve months prior to the request date. This right is limited to two requests in a twelve-month period and subject to statutory exemptions.
The Right to Request Deletion
You have the right to request that we delete your personal information collected directly from you and maintained about you, subject to statutory exceptions. For example, due to regulatory requirements, we are unable to delete certain personal information collected in connection with a payment transaction. Note also that we are not required to delete your personal information that we did not collect directly from you.
You may alternatively exercise certain control over your personal information by canceling or modifying marketing communications you receive from us. You can do so by following the instructions contained within our promotional communications.
The Right to Opt Out of Sale of Personal Information
You have the right to opt out of the sale of your personal information. However, we do not “sell” personal information that we collect from you, in accordance with the definition of “sell” under California privacy law.
California’s “Shine the Light” Law
California law permits customers in California to request certain details about how their personal information is shared with third parties and affiliates if that personal information is shared for those third parties’ and affiliates’ own direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes.
CHANGES TO THIS POLICY