easyTithe vs. Tithe.ly

Real customer support solutions

At easyTithe, there's nothing we like more than helping a church further their vision. In order to do that, we've implemented some real customer support solutions that set us above the rest.

Our customer satisfaction score is 97%, and we continue to beat our month-over-month hold time averages (our current hold time is 1 minute and 29 seconds!).

Our team takes a proactive and thorough approach to monitoring systems, and we have a dedicated tech team to ensure peak giving periods go off without a hitch and any issues that do arise get immediate attention. We also bring in extra help during the busiest giving times of the year like Easter, #GivingTuesday, and Year-End.

Beyond our tech and support teams, we also have Success Coaches for 1:1 sessions and to encourage you with your own Ministry Success Plan designed to increase giving. We don't just have customers—we partner with churches and help them reach their goals!

Next level security

We take your church's sensitive information seriously. That's why we're a Level 1 PCI compliant provider and adhere to the highest set of security standards for the card payment industry. Our dedicated team also focuses on taking proactive security measures to prevent fraud.

When comparing online giving platforms, you'll notice some let churches sign up and start accepting gifts in seconds with very little upfront information. Fast isn't always best...or safest. While our process takes less than a day for some churches, in general, it takes 2-3 business days to go live. This ensures all data is accurate and secure and gifts land in your ChMS where they should from day 1.

Even though you can begin accepting gifts instantly with Tithe.ly, know that those gifts will not be deposited into your bank account until you provide the standard information required by third-party payment companies, and your data is reviewed and approved. We don’t want to see your money get tied up while you wait, so we perform our due diligence on the frontend.

Consistent and quick deposit times

It's challenging to plan for ministry when deposits take weeks, or when you aren't sure when to expect them. The average turnaround time for credit/debit deposits to your church's bank account is 2-3 business days with easyTithe. And for ACH transactions, it typically takes 4-5 business days.

For fraud prevention purposes, our system only allows an ACH transaction to be refunded after 10 business days to ensure the transaction has settled and the refund isn't duplicated. Additionally, we only issue a refund for transactions that have fully settled in the bank account.

Designed for churches since 2004

Both easyTithe and Tithe.ly are tailored for ministry, but easyTithe has been at it much longer and offers a better range of tools for all generations to give. Our platform isn't just designed for ministry—it's built by it!

Our founders and team are passionate about helping churches advance their mission and make a positive impact locally and globally. We take suggestions from customers that use our online giving platform every day and turn that feedback into tools that save time and inspire new gifts, recurring gifts, and bigger donations.